So I'm in this store on the 3rd street promenade called Club Monaco last week. I had picked out this dress for my wife for her birthday and I'm waiting in line. It's about 7 pm the day before Valentine's Day so I know its going to take some time to get through the line. There are two people working registers, a young man and a not as young woman who had that "I'm in charge" vibe, the way she barked orders at the man. I hate seeing that. Then, a beautiful girl (17 years old at most) walked behind the counter and tells the manager that it's 7 so she's off the clock. The barker then tells her to open her purse, which the young girl dutifully does. After giving the bag a thorough looking over, she tells her she can go. Did I mention this is in a clothing store in Santa Monica. It felt more like county jail. I understand that employees steal. I get that young employees making minimum wage may steal a lot. But this should not happen in front of customers. I wonder how this girl gets treated when there is no one around to see. Maybe if the young girl was not Black, I would have felt less offended, but I doubt it. Anyway, the second this little exchange ended, I put the dress back on the rack and walked out of the store. Club Monaco will never get my money thanks to one horrible manager.
My wife liked the outfit I got instead at Anthropologie
Tuesday, February 19, 2008
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